For Bookings & Reservations
+961 1 56 56 46International Call Center
+961 1 560 960
Gemmayzeh
+961 1 565 646
+961 1 560 960
Travel Agent Desk
+961 01 563 603
+961 76 777 549
Private Desk
+961 1 56 36 01
Inbound desk
+961 1 56 56 06
+961 71 20 28 28
Corporate Desk
+961 1 444 744
+961 1 563 603
Group Desk
+961 1 56 05 66
To assist our clients during their travel and for emergencies our hotlines are reachable 24 hrs/day:
Lebanon: +961 3 852 815 | Corporate Desk: +961 3 02 19 21 | Inbound Desk: +961 71 20 28 28
1. Restriction to travel
Due to U.S. regulations, Royal Caribbean Cruises Ltd. is unable to accept bookings from guests who reside in Cuba, Iran, North Korea, Sudan, and Syria. Bookings from guests who are nationals of these countries may be accepted only if they can demonstrate they are not residents of these countries.
For specific rules and documents required, see below.
Nationals from Iran, North Korea, Sudan and Syria must provide copies of at least two of the following documents showing they have taken up residence outside of these countries. If a national from Iran, North Korea, Sudan or Syria, please select and attach the documents below that apply:
- Passport
- Student Visa
- National Identity Card
- Voter Registration Card
- Work Visa
- Permanent Resident Alien Card
- Temporary Resident Alien Card
2. Travel Insurance
The guests are requested to take necessary insurance in order to cover any last minute cancellations as the Cruise Lines nor Safeen Tourism LLC will not consider waiver of the cancellation penalties under any circumstance.
ASSIST-CARD: ASSIST-CARD is not a travel insurance company but a traveler’s assistance organization. ASSIST CARD services helps the guests in any unexpected event during their trip, Medical assistance for accident or illness, urgent odontology, legal assistant, location of lost luggage and insurance. ASSIST-CARD is integral travel assistance. If you are the holder of an ASSIST-CARD you simply call, 24 hours a day, 7 days a week, their local or nearest Alarm Center and request the services you need.
For more details kindly visit http://cruiseassist.assist-card.com/
3. Cancellation Charges: Royal Caribbean International
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CANCELLATION SCHEDULES – FIT / INDIVIDUAL BOOKINGS |
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Promosale Cabins: The cancellation charges applicable for the Promosale cabin is as outlined below: 74 - 47 days prior to departure date: Full Deposit Amount. 46 - 15 days prior to departure date: 50 % of the cruise fare plus other charges** 14 days or less: 100% (NO REFUND). |
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Sailings up to 5 Night: 89 - 60 days prior to departure date: USD 35 per person 59 - 30 days prior to departure date: USD 100 per person 29 - 08 days prior to departure date: 50% of the cruise fare plus other charges** 07 - 00 days prior to departure date: 100% (NO REFUND) |
Sailings 6 Night & above: 89 - 60 days prior to departure date : USD 70 per person 59 - 45 days prior to departure date : Full Deposit Amount 44 - 30 days prior to departure date : 25% of the cruise fare plus other charges** 29 - 08 days prior to departure date : 50% of the cruise fare plus other charges** 07 - 00 days prior to departure date : 100% (NO REFUND) |
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Holiday Sailings up to 5 Night: 89 - 60 days prior to departure date : Full Deposit Amount 59 - 45 days prior to departure date : 25% of the cruise fare plus other charges** 44 - 30 days prior to departure date : 50% of the cruise fare plus other charges** 29 - 15 days prior to departure date : 75% of the cruise fare plus other charges** 14 - 00 days prior to departure date : 100% (NO REFUND) |
Holiday Sailings 6 Night & above: 89 - 60 days prior to departure date: Full Deposit Amount 59 - 30 days prior to departure date: 50% of the cruise fare plus other charges** 29 - 15 days prior to departure date: 75% of the cruise fare plus other charges** 14 - 00 days prior to departure date: 100% (NO REFUND) |
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** Or deposit amount whichever is higher / for single occupancy Promosale cabins the deposit due is USD 500 per cabin. |
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Departure date is the 1st day of the cruise itinerary or the 1st day of your cruise tours whichever is early. |
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CANCELLATION SCHEDULES - GROUPS (Unless the group quote offered by our office has a different schedule) |
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Sailings up to 5 Night: 59 - 30 days prior to departure date: Full Deposit Amount 29 - 08 days prior to departure date: 50% of the cruise fare plus other charges** 07 - 00 days prior to departure date: 100% (NO REFUND) |
Sailings between 6 Night and 9 Night: 59 - 45 days prior to departure date: Full Deposit Amount 44 - 15 days prior to departure date: 50% of the cruise fare plus other charges** 14 - 00 days prior to departure date: 100% (NO REFUND) |
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Sailings 10 Night and above: 75 - 45 days prior to departure date: Full Deposit Amount 44 - 15 days prior to departure date: 50% of the cruise fare plus other charges** 14 - 00 days prior to departure date: 100% (NO REFUND) |
Holiday Sailings: 89 - 30 days prior to departure date: Full Deposit Amount 29 - 15 days prior to departure date: 50% of the cruise fare plus other charges** 14 - 00 days prior to departure date: 100% (NO REFUND) |
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** Or deposit amount whichever is higher / for single occupancy cabins in a group the deposit due is USD 500 per cabin. |
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Departure date is the 1st day of the cruise itinerary or the 1st day of your cruise tours whichever is early. |
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